How does it work?
The Toll Relief Program starts with an in-person application at the Norfolk or Portsmouth E-ZPass Customer Service Centers.
Once you've been approved forthe program, you will need to link your E-ZPass transponder to the unique Toll Relief confirmation code noted on your acceptance form.
This transponder will now become the designated Toll Relief transponder.
Trips associated with this designated transponder through the Downtown or Midtown tunnels will receive a credit equal to 50% of the 2-axle toll paid. The maximum number of trips for which a credit can be applied is limited to 10 per week (Monday-Sunday).
Only tolls through the tunnels that are associated with your Toll Relief designated transponder will be eligible for the relief.